(35) Conference for Heads' PAs, (Oulton Hall Hotel, Leeds, 21-22 May 2018)


This course aims to:

Provide the opportunity for Heads’ PAs to meet and share ideas about best practice and be updated by listening to presentations from leading figures in the field.

This course is for:

Heads’ PAs and Secretaries.

This course includes:

All accommodation, meals, refreshments and course materials from Monday 11.30am until the end of the conference on Tuesday.  A number of rooms have been reserved at the hotel on the night of Sunday 20 May 2018.  If delegates wish to stay the night before the conference starts, there will be an additional cost to be paid by delegates on departure from the hotel.  This should be booked directly with Jenny Wilde Associates on 01202 671409.

Day 1:
21 May

9:00 11:00



The hotel has a spa, gym and swimming pool, which are all available for delegates staying the night before or arriving early.  Spa bookings should be made directly with the hotel please.

11:00 11:15

Arrival, registration and coffee

11:15 11:30

Welcome, introduction and ice-breaker activity
Nicolette Grossmith, Lord Wandsworth College

11:30 12:30

Session 1: Leveraging and managing change, and influencing colleagues
Speaker: Meg Harrington

12:30 1:30

In the hotel restaurant

1:30  2:15

Session 2: Inspection readiness: What do Heads’ PAs need to know?
Speaker to be confirmed

2.15  3.45

Session 3: Wellbeing and personal resilience workshop (Part 1)

Robertson Cooper (speaker name to be confirmed)

This workshop will allow you to come together to learn, re-energise and refocus on your efforts to help yourself cope with any pressures that you may be experiencing.

Delegates will be asked to complete an online survey in advance of the conference.  At the conference, each delegate will receive a personalised report benchmarking their own current levels of resilience and wellbeing, compared to the general working population.

3.45  4:00


4:00  5:30

Session 4: Wellbeing and personal resilience workshop (Part 2)
Robertson Cooper (speaker name to be confirmed)

5:30  7:00

Free time


Drinks reception



DAY 2: 22 May
7:00  9:00


In the hotel restaurant

9:00 10:00

Session 5: Legal issues relating to data management and GDPR
Veale Wasbrough Vizards

10:00 11:00

Session 6: Sharing good practice

Themes for discussion (delegates will be invited to submit questions or issues in advance that relate to these themes):

  1. Dealing with complaints
  2. Gender issues
  3. Disciplinaries and record-keeping
  4. Tips for event planning and management

Facilitated by Nicolette Grossmith

11:00 11:30

Coffee and check-out

11.30 12:30

Session 7: How do we inspire confidence in every individual?
James Shone, founder of ‘I Can & I Am‘

12:30 12:45

Plenary discussion and closing remarks
Nicolette Grossmith


Optional sandwich lunch, and depart